4 Qualities to Look For When Hiring Investigative Services
AUGUST 15, 2019
If you are thinking of hiring an investigative service, you should not just select the first one that comes up on Google. Like with any business, there are high quality investigative services that will help you find what you are looking for and there are low quality investigative services that can take your money and still leave you without any answers. Here are four qualities you should look for:
Does the investigative service pick up the phone when you call them? Or do they at least call you back in a timely manner? This should be standard of any investigative service, but you would be surprised. If the investigator does not get back to you for several days or gives you rushed answers, they may not have the time to give your case the attention it needs to be solved. You don’t have to write someone off if they miss a phone call or email once, but use your best judgment to determine if you feel like they are making you a priority.
After all, what is the point of even hiring an investigative service if they are not going to be honest with you? A good investigative service is honest and upfront with you about what they can do to help your case (and what they cannot do). They should be willing to give you this information before entering a formal client relationship with you. If they do not, you should be wary because if they might be leading you on when it comes to the progress of your case.
When you are first considering an investigative service, you should make sure you are only meeting with ones that are licensed in that state. They should happily provide you with their license number that you can check with your local municipality. Additionally, a professional investigative service should not constantly be working out of coffee shops; they should have an actual office. If something in the investigation goes awry, you want to be sure you can track them down.
A Good Track Record
While you likely won’t be able to find detailed information about all of your investigative services’ previous cases, you can read reviews or get a referral. Start by asking trusted friends and family members if they have used an investigative service and get their thoughts on what their experience was like. If you do not personally know anyone who has used an investigative service, you can still get a pretty good idea of the service’s track record by reading reviews online from a trusted source, such as Angie’s List.